ROTTEN food deliveries and APPALLING customer service!
DO NOT BUY FROM WINDER FARMS! THEY GET ORDERS COMPLETELY WRONG AND DON'T ACCEPT RESPONSIBILITY FOR IT AND ARE INSTEAD RUDE AND ARROGANT! THEY DELIVER ROTTEN FOOD ITEMS AND WILL NOT REDELIVER THE CORRECT ORDER OF EDIBLE FOOD ITEMS IN A TIMELY MANNER.
Stopping in at a local grocer on my way home for 10-15 minutes surely beats WASTING my money on rotten food and incorrect deliveries that I HAVE to go to a regular store to replace ANYWAY, unless I want to wait a week to get it corrected! (There goes my menu plan for the week!) Winder Farm's choices are poor, expensive and limited.
I tried cancelling my account BUT THEY WANT TO RIP ME OFF $30 TO DO SO!! YOU ARE STUCK UNTIL YOU PASS THEIR "NEW MEMBER PERIOD" IN WHICH YOU MUST ORDER A CERTAIN AMOUNT OF FOOD, EVEN IF EACH DELIVERY IS ROTTEN!
They didn't deliver over half my items when my fiance was overseas and it was my only means to eat that week and they REFUSED to correct their mistake and deliver the items so I could eat! Instead they tried to blame ME. The inane customer service rep asked how I placed the order and I explained that I clicked the green checkout button (I 100% KNOW I did as you can't place an order without doing so!) but he INSISTED I didn't and was extremely rude with an "I could care less" attitude. Their site is User-UNFRIENDLY and needs a massive overhaul, as does the attitude and customer service skills (ppft!) of their staff.