"Food was not bad but no service whatsoever"
We went to Royal Teahouse before 11am on a Saturday. It was the third time we came here for dim sum.
When we arrived, no one greeted us. The waiters they all saw us but no one cared to even ask how many people. Finally we were seated. We made sure we have our order in before 11am to take advantage of the $2.8@S, M, L early bird price. While we're waiting for our food to come, we realized they didn't even ask us what tea we wanted! After around 20 mins of waiting, the first dish finally came. Dim sum was great, hot and fresh.
However the whole time we were there we have seen tables to our right and to our left got their orders messed up.
The table to my left had THREE of their dishes messed up!
1. they were waiting for a deep fried dim sum but got a steamed one. the waiter asked if they want the wrong one and they ended up taking it because they have been waiting for too long!
2. they ordered two dishes and they came to my table and the table to my right respectively.
so...if you can put up with the non existent services and enjoy good dim sum for a reasonable price, then you can consider this place.