Just dealing with customer service is a headache. It's almost impossible to get an actual person on the phone. Whoever does they're voice recordings made a point to sound extra irritating.
They also nickle and dime you for everything! Bags ($40 each!) and charge for everything! Seat assignments, carry-on bags. I could have flown on Virgin for the same price or less.
The flight was smooth, but the seats don't recline and they have no USB ports.
Plus, they delayed the flight by more than an hour. And kept sending email updates all afternoon! I couldn't relax and enjoy my last day in Vegas. I was worried i would miss the flight.
Some things are worth paying for. I'm embarrassed I ever flew with Spirit in the first place! I knew better! I read all the terrible reviews on here! Forgive me Yelp! And may anyone who reads this be saved from Spirit!
I am dissatisfied, but they did get me from point A to point B safely. And as someone who is terrified of flying, that means a lot! But I would never fly with them again.