It was quite easy to book a reservation for a table for two on Friday (via OpenTable). I chose the restaurant as a good option for my friend who was observing lent. Was quickly sat and was even giving an option of an inside or outside table. Since the weather was great -- we opted for an outside table. Probably wasn't the best decision. The space was fairly narrow and as a result, was oftened bumped by the server working his table that was beyond ours. Interestingly, we had a different server than the table next to us. While our server was nice/friendly, it took over 20 mins to be serviced. (The server for the table next to us approached his table at least 3 times while we waited with our menus. Not sure if he ever told our server that we had been waiting for a while -- would have been a good teaming opportunity to ensure customer satisfaction.) When our server finally came to take our order, there was no acknowledgement of the long wait.
Otherwise, the rest of the service went well but waiting 20 mins for our order pretty much set the tone for the rest of the meal.