Love that the products here are environmentally friendly and good for you. I've always had a really relaxing and positive experience, just the right amount of chatting with quiet time. Sometimes after a really busy week I just want a few minutes of quiet and it's nice when that's possible. No upcharge for gel polish and the gel isn't damaging at all, I believe it's seaweed-based (?) You can also get a nice cup of hot tea with your service which is a nice added bonus. I've only been in for my nails but they offer quite a few different services in addition to mani/pedi's.