We take our dog here for all his health and grooming needs. Everyone we have dealt with is very friendly and knowledgeable. They always are able to get us in with little notice (for emergency visits) and their prices are very reasonable / low compared to Banfield. The grooming is a little more expensive than PetSmart but it doesn't take all day like PetSmart - and in my book, that is totally worth the extra $10 or so.