Where to start...I was only in AZ for about 5 weeks when I had an accident. I walked into the end of a wire shelf and had a bad gash in my leg from above the ankle to mid leg. Initially I got emergency care at Urgent Care where I received 25 stitches. Two weeks later I had a nasty infection. They gave me 2 referrals. The first, could not see me for several weeks. I then called Cactus Foot & Ankle. Not sure if they could even help me because of the name, I called anyway. After explaining my injury, the MA on the phone assured me they could help.
She set me up in less then 2 days hearing my urgency and at almost half the price of the first call. I was seen by Dr Hansen. Not only was I concerned about my leg but I had no insurance. He explained my wound would required a procedure to clean out the infection and abscess. I must of looked panicked as I saw $ signs with wings on them in my mind. He then said he and colleagues had a surgical clinic and would try to get me on the schedule. He told me not to worry, we would work something out.
Two days later I had the procedure done. He said I would have a hole in my leg...but I have a leg! The surgical clinic was top notch. The nurses, anesthesiologist and front desk were all amazing. Reassuring, comforting and professional. Dr Hansen's care was above beyond. He made sure I had no financial concerns. If he turned me away, I'd of been forced to go to ER. The medical costs for outpatient procedure would of been more then I could handle.
I came here to return to school after over 40 years, as well as relocate because of weather. If not for Dr Hansen's personal attention, I seriously would of had to pull out of school. This is a Dr that really cares. His staff is equally kind and caring. I will never forget what he did. This could of been very bad for me on many levels. I'm healing very well as he continue's do follow up care for me. I feel extremely blessed to have found Dr Hansen. If your looking for a compassionate and skilled Dr, look no further. I can't say thank you enough! Thanks to Dr Hansen, my first day of school is Monday.