The staff and facility are awesome! I came in the other day to get my dog a nail trim and my dog was taken back instantly. I was in and out within 10 minutes. The front office was very informational and really friendly. The receptionist was asking how my day was going and that lead us on a slew of other pleasant conversations. All of which made the 10 minutes wait time fly by. A male doctor came out into the lobby and was very personable and friendly and he too, asked how my day was going. The service and professionalism provided was great and efficient. Even though the service I requested was small, I cannot say enough good things about this place!