This whole experience was a struggle. When the hostess was walking us to our table I overheard a waitress look at our party of 11 and say "oh great". Very warm welcoming... Being the chatty gal that I am, our server informed me that it had only been open for a week so I decided to give them a hall pass. We had 2 servers for a party of 11... is that really necessary?
Getting our drinks took forever, getting our food took forever, getting our separate checks took an eternity. What was supposed to be a quick work lunch break turned into a 2 hour meal. 3 of us ordered the same appetizer, mine came out first, then 10 mines later the second one came out with a noticeable smaller portion. I immediately notified I server (My side of the table had the competent server) and he directed the manager to come see us. The manager said he would give us another order gratis. When all the entrees came out, the 3rd appetizer came out. By the end they tried charging us for 4 appetizers. It was really just one thing after the other. And I get it, it was their first week open but it seemed like their staff had no industry experience. By the time we were heading out it was packed. I know this place is destined to do well because the Premium Outlets lack decent dining. Hopefully the staff gets better.