If I could give them negative stars I would.
I first asked for 10 pieces of chicken tenders with a side of mashed potatoes and gravy...the ignorant girl at the drive-thru said they didn't have a 10 piece combo so she couldn't serve me 10 pieces....I reiterated my question and said "do you guys sell your chicken tenders individually?" She said yes...I then said "ok, so could you ring me up for an individual chicken tender 10 times on your computer?"
She answered "no, because it will be more expensive this way."
I asked for 10 pieces of chicken in every single way possible and I NEVER got my ten pieces of chicken.
On top of that, the gravy was literally just gravy flavored, brown water. I didn't notice until
I got home and opened up the order...I called the store and asked them if they had changed their gravy recipe and the drive-thru attendant said to me "no, it's just like that cause of the delivery truck...all of the Popeyes are the same right now."
Which was a complete lie!! I had to finally go get my mashed potatoes and gravy at a different store and they had the original Popeyes gravy (which I find to be delicious). I simply can not believe this store was just simply watering their gravy down and then lying to customers saying all Popeyes were like that. As a franchise, they are supposed to stand behind their product and not WATER DOWN their gravy!! I would have much rather them tell me they had no gravy left than give me that nasty brown water as gravy. I am EXTREMELY disappointed. I will never be going back to ANY Popeyes. It's always something with these people.