Theatre is adequate; we have been here about several dozen times or so. Probably close to fifty.
Here is the reason(s) for the three star rating:
IMAX:
Don't call it 'IMAX' if it is not IMAX. It's not IMAX for those wondering. No where close. So the upcharge is for what exactly? It's NOT IMAX! Insulting.
The self-serve kiosk:
It charges a ATM fee. Are you fucking serious? It charges it without even a disclaimer, notice, note, hint, ANYTHING .... that it is charging you a fucking so-called "ATM fee". Wow. I should rate this business even lower for the fraud, but the theatre is relatively nice and one can auditorium hop quite easily.
A bonus CS anecdote:
We were in an auditorium one night with about a dozen other patrons. Don't remember what we were watching but it must have been something my girlfriend wanted very much so to watch, so it might have been that remake of that one foreign-language film: Let Me In. Anyway, so the bulb or something blows out during the commercials before even the trailers, or maybe it was during the trailers, who knows/who cares; (a) manager comes in after a while and tells us to hold tight. Some people are whining (I feel like punching them in the face). Later he comes back and informs us that it would be like an hour or two to fix/reset whatever-the-fuck happened and that we would all get passes to another showing at Aliante with no expiration date AND get to go into the picture of our choosing that night. Cool. I was excited (because I am a cheapass). The whiny people started lobbying for more comps ("this is all we get?" *rollseyes*). I felt like punching them in the face even more. We went into something that was in auditorium one that was completely packed with folks because it was release night. It was absolutely horrible (might have been a Nicholas Cage-starring film [Season of the Witch, maybe]). I hope someone at some point of the night punched the whiny folks in the face. - E