if i could do 0 STARS I WOULD. i canceled mine and my husbands membership in June. this morning i get an alert stating they took $45.99 out of my account so i checked and they have been taking $6.95 out of my account since July. I called only to find out they did not cancel my husbands account. The lady on the phone was rude and short with me whenever i asked her a question. of course she mumbles her name when answering the phone. she tells me it will take 72 hours for them to find the recording of our conversation just to confirm i really did cancel all of our memberships. This Gym is Filthy. everything is always broken and the staff are lazy. NOT A GOOD GYM!!! But you get what you pay for with this place