While the staff was nice, the walls and doors looked freshly painted and the linens clean, the compliments STOP there...
The carpets had stains everywhere, our Service Dog didn't want to lay on it...food stuck in the kitchen sink drain, food stuck in the refrigerator, the bathroom reeking of urine, mold in tile in the shower tiles AND. AC unit.
Outside cigarette butts everywhere.
If we hadn't been so tired and having been on the second floor we would have left.
My husband didn't tell me about the cockroach killings in the bathroom until we were gone the next morning.
When I told the receptionist she seemed surprised...except about the cigarettes.
YELP should offer a zero star option.