This is the first time I have been hear to see dr shin with my granddaughter it has now been an 1 1/2 and we still have not seen the doctor. I went to ask what the problem was and they told me that we should have been told that it's a 2 to 4 hour wait. I have never heard of anything so absurd. If you call and make and appt make sure you are ask how long you will be waiting. If this appt was for me I would have walked out of here and found a new doctor. No doctor is that good to leave patients waiting for this amount of time