I called and requested a person who knew how to cut a pixie style cut. The receptionist said she take down my info and call me back once she asked her stylists. I got a call right back, totally excited since I've been wanting this style for awhile. Well to say the least she didn't know what she was doing. My hair looks nothing like the pictures I showed her and now I'm stuck trying to fix the issue so I'm not running around with a 1990's boys hair style. You need to know you specialties and what you can't do. If you just want a trim and color this is probably the place for you. If you looking for something more technical go somewhere else.