I was pleased that they were able to get me in within a couple of hours after calling early on a Saturday morning. I picked them because I have used other Meineke services in other places I have lived. Overall I was pretty pleased. Nice customer service and a clean Lobby to wait in. It was about $60 for the oil change as well as a part being replaced. Friendly people but just make sure you know they can fit you in because it was pretty busy.