I'm a weekend road worrior/traveler to say the least. I like nice hotels and comfy beds and service with a smile but in the same turn pretty low mantainence. With that said, I stayed at the "new" Trump Hotel in Las Vegas (which I visit about 3-4 times a year) September 25-27, 2009
Having stayed at many 4 and 5-star hotels I've become quite familiar with the type of services that should be included or give an added touch. While the Trump great decor and incredibly fast room service, I think they have some kinks to work out before being given a 5-star rating.
Cons:
1. though central, the hotel is pretty isolated
2. The pool is incredibly small as is the surrounding pool area
3. No food or drink was allowed at the pool area - WHAT?!
4. The work out room was incredibly small (though had some good machines)
5. No dvd player
6. Minimal dishes, no pots and pans
7. they don't have tea with the in-room coffee - you have to ORDER it with a fat service charge from room service
8. decor was nice but very "cold"
9. turn down service for the pull-out never came
10. Doors were heavy and often slammed - which is a pain considering you share a suite enterance with your neighbor
11. Signage to find your way around (like restrooms) need to be re-evaluated
12. hotel bar was incredibly small ESPECIALLY since there is no casino
13. No in-suite bar (snacks, drinks etc.)
It felt like a retirement home vs. a luxury stay in Vegas. Next time I will keep make another reservation at the Signature.
Pros: it was pretty quiet - - no drunkin' "just turned 21" year olds running around. Room service was quick but the food was "ok" (did the trick for midnight munchies but cost $60 :) The Lobby Decor is pretty exceptional.