In April, I called and talked w their sales rep about getting a quote on shrink wrapping a boat and seeing it they ship boats. He said he could get me a quote, so I gave him my cell # so he could text me and I'd send him some pics for the estimate. I didn't hear from him after a day, so I called back and wondered if he had my # right. He did and said he'd text me that day. I never heard from him. I called back again to ask about the quote and never heard from them.
If you don't have the time to give me a quote or don't provide the service that I asked about, then just tell me that vice wasting your time and mine.