Took my Australian Shepherd to be groomed at 10 am on a Wednesday. They were very busy so i had to wait a while for my dog to be done but definitely worth the wait! She is very skiddish around strangers but Kelley made sure to make her comfortable and calm before she took her into the back. The trim she got was great (very thankful they didn't shave her like the previous place i went to), but most of all my dog seemed happy. i will defiantly be back!