I've been very happy with the service and quality of my alarm system. I've dealt with Geoff and Kevin. They were very informative, helpful, and went the extra mile for me. I love my new alarm system and finally feel safe and have peace of mind! Also want to say this company is ethical - recommends what is right for me and doesn't try to oversell. Great technology and easy system to use. I have the key fab, window break sensors, motion detectors, carbon monoxide and smoke detectors, beautiful touch screen key pad, two way voice system, app for my smartphone. All is very user-friendly and intuitive.