Every time I walk in there I'm made to feel like a VIP - and I appreciate that. The staff are always attentive and friendly. One salesperson took the time to show me how to tie this scarf (that I was already purchasing - sale made!), in many different ways. I love the clothes and accessories that is Tory Burch. The boutique is so beautifully decorated as well. Very opulent. I am a faithful customer and will be back for sure.