We have been here at least half a dozen times, and every time they have failed miserably. Why is it so hard to cook a steak to "medium" temperature? The last 3 visits we have had to send our bone in ribeyes back at least twice because they come out well. I wanted to pay 25.99 for a piece of shoe leather, I would stay home. Not to mention the 3 potatoes they have sent out each visit for each mistake. You would think the back of the house manager would be a little more concerned about food cost. If the front of the house manager Kelsey was a little more concerned about food quality and her guests instead of a conversation about her ex boyfriend at the bar with a friend of hers, maybe she wouldn't have fumbled the last chance of trying to save the my business and make up for the last of experience that her kitchen manager supplies. I'm sure that the line cooks only make 8.50 per hour at best, so corporate should probably take care of their employees a little better to try and keep their guests coming back. Their bone in rib eye is great, when it's cooked right. But it takes 3 or 4 wasted steaks to get that quality to their guests. At least some waitress got fed tonight if it wasn't for the food cost aspect. The ONLY positive aspects was Brittney P. Who is a fantastic server and apologetic for her lack of teamwork. She was super friendly and was on top of our beverage refills while we waited 2 hours for our meal to be edible. 5 stars for Brittney, however I wish yelp didn't make me choose 1 star for Texas Roadhouse, because they are unworthy. Next time I want a quality piece of meat, I will go to Delallos. I'm done with this overrated chain restaurant.