Came here last week for a cut, style and partial highlights and had a fantastic experience! Karen was my stylist. She listened to what I wanted, and also suggested what she thought would work well for my hair. I've gotten many compliments on my hair since, and am loving the way my hair falls. I've already recommended the salon and Karen to my friends and will definitely be back myself. Also wanted to echo what others have mentioned -- there is a really nice vibe at this place: friendly, unpretentious, and professional. The stylists really seem to get along.