I would give them 10 stars if I could. We rented a car to drive to California and Eric.M waited on us. My girlfriend couldn't decide what car to pic, Eric was super busy, but was very patient with us. My girlfriend decided on a vehicle she wanted, so we took that vehicle. Shortly after a tire pressure sensor light came on. I checked all the tires and the right rear tire was showing 18-20lbs of air pressure in it. If we had driven it to California at very high speeds 70mph or higher we would have had a serious blow out and could have ben seriously injured. As soon as I told Eric he demanded I bring the car back at once and would replace it with a upgrade, at no charge to us. Eric took the time out of his already hectic day to make sure we had a safe vehicle. He is a "Hero" in my book for looking out for our safety and well being. In todays workplace it is refreshing to see someone that truly cares about there customers. Eric is the reason I will be a loyal customer to enterprise rental cars, for years to come. I will also recommend this location to all family and friends. "Thanks" Eric