Recently went back and was not pleased with my visit. I was not familiar with the lady they assigned to me. I've never seen her before, so I'm not sure if she's new or not. Regardless, it took me several times to tell her to cut my nails before she did it. She was also constantly messing up (I honestly don't mind if you mess up, but I expect you to want to fix it) she was so overtly frustrated about something that the polish came out uneven throughout my nails. I ended up taking it off the next day. I won't be returning without asking for Amy or Ann, if at all.