Just like many others, I don't know much about AC, and I had a problem needed someone reliable, so I jumped on Yelp and picked the best of the best. Well, I called Lynn, he appears to be very nice on the phone. But he was all booked up very busy, nothing is available for the next 5 days. :( Its 110 outside, and I need someone here within a day or two at most, not 5 days later. So I have to call other, and got someone else here within an hour and I was happy.