First let me say we have gone to this location many times & service has NEVER been stellar, nor have I ever written a review after the poor service, but this is the first time I feel compelled to write one. Yesterday I decided to go for lunch. I invited my son. I hadn't heard from him & I figured he'd be at work. So I decided to grab a chicken bowl to go. I asked for dressings on the side. It took 20 min. @ the failed to put dressings on side. I waited another 20 min. For it to be remade. During that time my son texted & said he could meet later. I went home, returned later w him for dinner. The restaurant had a few people in the bar & NOT ONE PARTY in the dining rm. where we wished to sit. There was no one to greet or seat is for 15 min. My son advised the Bartender & she seemed a little agitated that she had to assist us & finally seat us. Finally about 10 min. later the server came. She apologized for her tardiness & also for the large "atomic fireball" she was chomping on. She took the order all along chomping on her candy. Very gross. Our drink Order showed up after our 1st course. The French fries were under cooked & limp probably from sitting under a heat lamp. My son ordered a chicken breast on his salad & they served him 5 pieces of chicken, not a breast. Then my order, 2 cheese enchiladas w all rice came w 3 not 2 enchiladas @ crunchy old rice! You do not even deserve 1 star, your service & food was horrible. You should have management oversee your kitchen & customer service. Your staff needs training. We will NOT return to this location anytime soon, if at all. When I got home I was unhappy w my experience & called the restaurant. The manager made no attempt to address the issues I presented, he merely made excuses. Your managers need training too.