Tried my first Pilot cappuccino this morning and I can say it won't be my last! The taste was very smooth, the coffee was not bitter, and the wait was very reasonable for 8:15 am. It took ~ 5 minutes from ordering to having a coffee in hand, given there were about 5 or 6 people ahead of me.
They were very efficient and it was probably one of the top cappuccinos I have tasted in Toronto.