My partner and I have come here a few times this year. Our last visit was on a Friday evening. We were seated immediately and served water right away. Whenever our server was busy, another one stepped in. We had multiple servers throughout the night, which is uncommon.
Our orders were taken shortly after being seated. It took about half an hour to get our food (which is the average). I ordered the garlic dill chicken burger (with crispy chicken) and my partner ordered the chicken lettuce wrap. The servers kept apologizing about the long wait, which we didn't notice.
The chicken burger was spicy and flavourable. The fries were crispy and crunchy. My partner found the lettuce wrap flavourable as well, which you don't find in most low calorie dishes.
One of our servers gave us her employee discount to compensate for the allegedly long wait.
I would recommend this place - great service and decent pub food/drinks.