After giving this place multiple chances, I will not be back. Today when I went to pick her up, not only could they not find my dog, she came back to me with cuts all over her ears. This is the second time she's been scraped at the dog salon. I figured it was a fluke last time but this level of injury is completely unacceptable and I cannot recommend his place.
In addition, I always ask for a very simple cut, one length all over and my dog has had everything from teddy bear cuts to completely shaved (which I've specified that I do not want). I have no idea what happened because I used to like this place but I can't bring my dog back here after this experience.