The customer service was great and our waiter was friendly!
The food was okay, but not great. With all the choices in Toronto for vegetarian, I likely won't be back unless I'm in the area and it's super convenient.
We didn't like the pad thai at all, if you eat at thai restaurants, you won't be too impressed. The sweet & sour spicy strip dish we had was pretty good and the best thing we ordered. I was really disappointed with the appetizer plate we got. I usually love, love, love appetizers, but there was nothing really to rave about on the plate and I think a more suitable dipping sauce might have been some kind of a sweet & sour sauce or something different than the creamy sauce provided.
A previous visit I tried their dish with the vermicelli and bbq mock meat. I was excited to see something which resembled a dish from White Lotus (which has closed), but it didn't compare at all.
It's not a bad choice if you're in the area, I'd go back if it was convenient, but we drove from the east end, found parking, etc and it wasn't worth a special trip there.