My daughter just moved to the area and adopted a rescue cat. Although the bill was high everyone was super nice. One nurse even gave Hank his meds so my daughter did not have to that night. That was very sweet as a new sick cat can sometimes be a handful. I thought it was super sweet of her to take the extra few minutes the vet himself did not. He said Kelly could do it at home but the nurse or tech stayed and did it all. All in all i think they have nice staff.