We needed a water softener installed. James, at West Plumbing answered my inquiry through Home Advisor. He quoted me a price on the phone and could install on the day we needed it. He called to confirm that he would be at our place on the time agreed. He was on time, very neat and the final price was what he quoted plus parts, which he had let us know up front. Very pleased and will contact West Plumbing for any future plumbing needs we may have.