I walked in and wanted to purchase a small arrangement to take with me to a friend. The gentleman who helped me told me there were a few pre-made arrangements in the cooler, but offered to make me one using flowers I wanted. I showed him a photo of an arrangement I'd seen on their website, and he said no problem. I told him I could come back later because I wasn't in a big hurry, but he said it'd be done in about 10 minutes. I took a seat, and less than 10 minutes later he presented me with exactly what I was looking for! I was very pleased at the speedy and accurate service I received. I was only in town visiting, but if I lived there, I'd definitely buy flowers from this shop again!