My wife and I recently moved into one of their properties this month . I have to say that the are nicely renovated and well maintained and make the moving in process very smooth and friendly. We had a few minor issues with things that need fixed , called their resident services hotline and they were there that day or within 24 hours to fix it! (JOHNNY ON THE SPOT) After renting in the past from private owners that don't care and either don't fix things when they break or do it when they feel like it ...we are VERY impressed and glad to call this our home.