It was ok food. I had the trio shooter and I felt like there was more bread than beef. Way more. I has the bbq, garlic and ketchup and onion. The flavors were good. But very little meat.
Like the other comments. The wait was a long time. The service was nice but took a long time for the food. Took a while to be seated or even acknowledged. At least say something when we walk in the door. I asked for an extra paper placemat because we were shorted. Never got it. I asked for 3 straws. Got 2. However the server was polite and you could tell she was trying.
The food flavors were good. Burgers cooked just right. Of what I could tell. It was clean. The shakes were the best thing. They were thick and creamy and delicious. They have so many combinations, you have top return just for those.
I think a good promo would be a shake sampler. There are so many to try. They could offer small cups of different shakes and shake combos. It would really draw in larger parties.