I registered for Travel Pro luggage when I got married several years ago.
The bags have been really sturdy, lasting through a honeymoon, a few vacations, and a move across country.
I needed to have a bit of repair work on them before our next trip, and looked on the travel pro website for an authorized repair shop.
The only one in the Phoenix area that was authorized, is Mark's Luggage.
I hesitated for a couple of days only because of the distance; but figured the bags have been good to me, so it was worth the drive.
What was even better was they are open on Saturday until Noon.
Service was GREAT. Very friendly-and promised our bags in week or so.
Our bags were done in a couple of days!! Even better, our warranty covered the repair (who knew)?!! again, so glad I went with an authorized repair shop.
Easy pick up and no nonsense service. I'll be going to Mark's for any future luggage repairs.