Worst company ever! I'm renting a home that uses 2-10 warranty. Like all these other reviews our warranty company referred them after sending out another company that claimed the leak was a defect in the tub that needed to be caulked. Did nothing and left. Months later we now have a hole in the ceiling down stairs in our laundry room/pantry. Turns out it was not the tub but the toilet. Got a call from do it right to schedule on a Friday but they couldn't come until Monday evening. They missed the window so I call and the gap that answers tells me to hold on. I can hear the women talking in the office. They sounded annoyed. Lady gets back on phone and says they'll call me back. Ruby calls and with as much attitude one could have for no reason says the tech will be there on 15 minutes and hangs up. Tech comes says the waste water line is leaking and they need a dry out team to come in and rip out the sub flooring, dry wall, and ceiling before they can even start on repairing the leak. But of course they have to jump threw the hoops of the warranty and the owners. They will be in contact and leaves. Was there all of five minutes. Comes back to the door after leaving to let me know that he forgot to collect the call fee. I give him a check and ask for a receipt and he tells me that they will email me one. I don't receive an email with the receipt but a few days later after talking to my property management company I get a call from Ruby. Who tells me I shouldn't be making this call but I'm concerned for your family as my tech tells me you have small children and your property management company is trying to hire an unlicensed plumber to come in and fix this and I'm afraid that they're putting you in great Danger and are going to make your family very sick you need to call them and tell them you don't want anybody in there but us. Meanwhile she's still yet to send me my receipt for what I paid for them coming out and has continued to bully me and try and convince me that anyone coming here but them could result in serious illness for my family. Mind you this unwarrented contact and scare tactics has stressed me out beyond belief. I'm already dealing with serious health concerns and this has made them much worse. After taking to my property management company again they inform me in addition to the sacred tactics ruby has used on me she's refusing to give them anything in writing for what they claim needs to be done and just wants permission to just come in and tear shit up. Don't use them.