Excellent, caring staff. I have 3 dogs, one with a heart condition. Thanks to ALAC the problem was discovered during a routine check up & is currently being treated. Anytime we need help they're always able to fit us in for an appointment. Even if it's just a question, we get a prompt phone call back from an actual doctor. As for cost, they've always explained the different options we have & what the costs will be. Never making us feel bad for whatever choice we make. Would highly recommend this facility.