I hate to even give this location a star. Worst management and owner ever. I had a Culver's punchcard with no expiration and had several locations listed including this one . I earned a free value basket. The card might be 1 year old but no older. The manager refused to honor it , even though his location was listed. His excuse was we don't take those anymore. I said it had no expiration date and confused to why he wouldn't honor their own incentive card? He told VERY directly I should go back to the location I got it from! I sent a complaint to HQ and owner called at 9:15pm (little late for a business call) and proceeds to tell me how he agrees w/ his manager. All I can really say is WOW! I truly can't believe either of their responses and hie the handle a simple 7.00 customer meal.