The waffles are good and the place itself is adorable. The service, however, is very unfortunate. On my first trip, I came in to pick up a to go order. My waffles weren't ready yet, and after telling me this, the two young women turned their back to me, leaned against the counter, and stared up at the wall-mounted television until the waffle iron let them know my order was ready.
Don't expect any kind of service after they drop off your order if you're dining in. They use disposable plates and utensils, which are clearly cheap. I have visited several times and have consistently received service you would expect from a bored sorority girl.
With training and a dedication to making a customer feel welcome, this place could be great. For now, though, not so much.