I'm pretty clumsy, so when I tripped and broke my new favorite pair of sandals I was really devastated. A friend suggested I take them to a shoe repair, so I did some research and found Tony's. I brought in my shoes, and the guy said it was an easy fix, ten dollars and one hour later, my shoes are as good as new! I even went back to drop off a few other pairs that needed mend! I'm so happy with the results and customer service was awesome!