So I found Dandy auto on kijiji. They were running a special on $49 out of province inspections. I made an appt over the phone and they fit me in really fast. They got our business for two reasons -
1. They were very reasonably priced. .
2. They were the only company I called that actually picked up their phone.
( Cassandra goes above and beyond to make sure all calls are picked up, shes super woman)
I got my truck in, it took about 4 hours but they were really through. I got a small list of things that needed to repaired to pass inspection and they gave me a reasonable quote. My husband however used this as an excuse to try out a different shop that is run by a family member.
So we came back to our re inspection. I was quoted 30-1 hour. About 15 minutes into it, I was pulled into the service bay to have a talk. The shop we had just taken our truck to botched our rear breaks and then tried to cover it up. Bryan the service technician carefully and in great detail showed me the damage. He explained what the other mechanic did and what he tried to do to 'fix' it. If you want to call it that. The break was a ticking time bomb and eventually I would have lost my breaks. I am so thankful to Bryan that he caught this and repaired it.
So we ordered all the parts and he went away to work. Unfortunately the caliper bracket didnt make it to us on time and I had to wait (at no fault to them) for 7 hours with a toddler. Cassandra did everything in her power to make sure I had supplies to entertain my daughter. Everyone was so nice and forgiving that my tiny terror was running around and occasionally screaming.
At the end of the day it became obvious that the part wasn't coming in time. Cassandra called around to get me a rental, but everyone was booked out. And do you know what? I was stranded. Bryan the tech DROVE US HOME. He totally went out of his way to help us, we didn't have very many options to get home.
So they got the part this morning and fixed up the truck. It cost us nearly double what Dandy quoted us when it was all said and done. In hindsight we should of just let them do it. I'm so thankful for Cassandra, Bryan and the entire Dandy crew. Bryan will be the only person working on our truck from here on out.