I've been here a couple of times and the food is pretty good, it's not as hot as I'd prefer but it's good. I'd say they're a bit overpriced. Today i had a terrible experience. I got to the drive thru window after waiting for 10 min, she tells me the total and I was like that's not what you said but maybe I was wrong so I gave her my money. She handed my drink which was a large pink drink and I ordered a medium dr. Pepper. When she came back with my change, I told her this isn't my order. Without saying anything to me she looks at her screens and closes the window. A minute or 2 passes and she tells me she didn't have my order. I was like well I ordered, she asked me if these other customer orders were mine which they were not. She tells me again they do not have my order. I was like okay.. I know I ordered and while I was talking she started talking over me explaining that hey don't have my order. Instead of trying to find a solution she was talking loudly about not having my order. Finally she asked what I ordered. Not once did she apologize, she wasn't even polite. I brought that to her attention and she goes 'this is me apologizing' still.. she didn't apologize. I was talking to her and she said have a nice day and closed the window on me. Terrible customer service.