I came here recently with a large group for a friend's birthday dinner. The service was pretty terrible and the food was average. The pizza was thin crust, but part of mine was quite burnt (it's thin crust not in a Neapolitan pizza kind of way, but in a crispy/cracker way.. so burnt cracker is not tasty). The toppings were delicious, though. My friend's pizza with a non-burned crust was good, and the pastas looked alright, so maybe I just ordered the wrong thing. As for the service, the waitress who was serving us seemed constantly annoyed with us, which was honestly quite uncomfortable. A number of weird things happened, but one of the most frustrating was that she seemed to rush to put things down and get away before we had the chance to ask for anything else, and she wasn't really checking in to see if we needed anything, which made it tough to order more drinks/food etc. Another guy came and served our table for a second, though, and seemed awesome, so I think it's possible to have an entirely different experience here. Be warned, there's also a 20% auto-gratuity for large groups, which was pretty annoying given the poor service we received.