We waited an hour and half for pizza delivery. We even ended up meeting the delivery guy out on the street because he couldn't find his way, nor would he stay put for us to find him. He proceeded to overcharge us and could not provide a receipt for our order. The white pizza we ordered was cold and stale, the soda was warm and flat. When we called to notify the manager on duty about the service, he was cordial, apologized and promised to send us a couple free pizzas for the trouble.
When we called the next day regarding the condolence pizzas, the manager was busy and unable to front the offer, however the nice employee on the phone offered some pasta instead. So we ordered another popular pizza in addition, and the nice employee who took our order promptly delivered the food. We were appreciative for the improvement in service, but the food was underwhelming. At least we gave them a second chance.