We had family photos taken on November 14th which I received on Dec. 7th. I was so excited to have Amanda take our pictures. However, after receiving our final product I was very disappinted. I understand we are not super models but I expected flattering poses and photo processing. We received neither. When I mentioned my dissatisfaction to Amanda she said she doesn't offer refunds and can't control the facial expressions of adults and offered no resolution. Her customer service is extremely poor and the quality of her photos was lacking. I think Amanda does not have enough time to put the quality into her work. Very disappointed especially when I've seen her do better. I really don't like leaving bad reviews but I feel like I was left no choice.