I've been here a few times. Declining service each time. Bought an executive wash for $20 and car came out of the wash and then sat for almost 25 mins before anyone touched it. Other cars were wiped before mine and they came out after my car.
No sense of order or urgency. The dude who finished my car was done with his previous car for almost 10 mins before he leisurely worked his way to my car. He actually drank a cup of coffee between cars and before working on my car.
I have fairly low standards from a car wash, but I value my time and I will do business with companies that value their customers time.
Tip for management- have someone in charge in the wipe/detail area. Letting your employees self manage is not working. I will try another car wash in the future and will drive past this mess. By the way this was at 8:30 am. Not even a peak busy hour.