Stopped by here one early morning and was really unimpressed by the slow and half-hearted service. I asked for a toasted bagel with cream cheese on it and they handed me an untoasted bagel with a plastic knife and a tiny cup of shitty generic cream cheese. It was nothing special; I've had better bagels even at Einstein's, and they cost half as much. Coffee was decent, but is stocked at many other coffee shops throughout the city, giving me no incentive to pick Michaelangelo's over anywhere else.