I shop at this location often because its so close to my home.
The majority of the time they have the products that I use in stock.
The downfall to this particular store is the lack of customer service. I don't typically need assistance on the sales floor since I know what I need. However if I did need help there would not be a soul around to assist me. I don't ever see any staff around except at checkout. When I get to the checkout counter the staff is not personable at all. I don't need a full blown conversation to occur but I would think a "How are you?", would suffice. Instead of talking to a coworker or the typical "Do you have an Ulta card?", etc. You know the questions they are trained to ask . I would appreciate a thank you after my purchase.
Again I will continue to use this Ulta but only because it so close to home. If the customer service does not improve I will have a chat with a manager.